Terms & Conditions

WEBSITE TERMS AND CONDITIONS OF USE


1. About the Website
(a) Welcome to www.vaexecutive.com.au (the 'Website'). The Website provides
office administration, business management and social media or website content
and design (the 'Services').
(b) The Website is operated by The VA Executive(ABN 34649309073). Access to and
use of the Website, or any of its associated Products or Services, is provided by
The VA Executive. Please read these terms and conditions (the 'Terms') carefully.
By using, browsing and/or reading the Website, this signifies that you have read,
understood and agree to be bound by the Terms. If you do not agree with the
Terms, you must cease usage of the Website, or any of Services, immediately.
(c) The VA Executive reserves the right to review and change any of the Terms by
updating this page at its sole discretion. When The VA Executive updates the
Terms, it will use reasonable endeavours to provide you with notice of updates to
the Terms. Any changes to the Terms take immediate effect from the date of their
publication. Before you continue, we recommend you keep a copy of the Terms for
your records.


2. Acceptance of the Terms
(a) You accept the Terms by remaining on the Website. You may also accept the
Terms by clicking to accept or agree to the Terms where this option is made
available to you by The VA Executive in the user interface.
3. Registration to use the Services
(a) In order to access the Services, you must first register for an account through the
Website (the 'Account').
(b) As part of the registration process, or as part of your continued use of the
Services, you may be required to provide personal information about yourself
(such as identification or contact details), including:
(i) Email address
(ii) Mailing address
(iii) Telephone number
(iv) Other (Company/Individual details & social media)
(c) You warrant that any information you give to The VA Executive in the course of
completing the registration process will always be accurate, correct and up to
date.
(d) Once you have completed the registration process, you will be a registered
member of the Website ('Member') and agree to be bound by the Terms.
(e) You may not use the Services and may not accept the Terms if:
(i) you are not of legal age to form a binding contract with The VA Executive;
or
(ii) you are a person barred from receiving the Services under the laws of
Australia or other countries including the country in which you are resident
or from which you use the Services.


4. Your obligations as a Member
(a) As a Member, you agree to comply with the following:
(i) you will use the Services only for purposes that are permitted by:
(A) the Terms; and
(B) any applicable law, regulation or generally accepted practices or
guidelines in the relevant jurisdictions;
(ii) you have the sole responsibility for protecting the confidentiality of your
password and/or email address. Use of your password by any other person
may result in the immediate cancellation of the Services;
(iii) any use of your registration information by any other person, or third
parties, is strictly prohibited. You agree to immediately notify The VA
Executive of any unauthorised use of your password or email address or
any breach of security of which you have become aware;
(iv) access and use of the Website is limited, non-transferable and allows for
the sole use of the Website by you for the purposes of The VA Executive
providing the Services;
(v) you will not use the Services or the Website in connection with any
commercial endeavours except those that are specifically endorsed or
approved by the management of The VA Executive;
(vi) you will not use the Services or Website for any illegal and/or unauthorised
use which includes collecting email addresses of Members by electronic or
other means for the purpose of sending unsolicited email or unauthorised
framing of or linking to the Website;
(vii) you agree that commercial advertisements, affiliate links, and other forms
of solicitation may be removed from the Website without notice and may
result in termination of the Services. Appropriate legal action will be taken
by The VA Executive for any illegal or unauthorised use of the Website; and
(viii) you acknowledge and agree that any automated use of the Website or its
Services is prohibited.


5. Payment
(a) Where the option is given to you, you may make payment for the Services (the '
Services Fee') by way of:
(i) Electronic funds transfer ('EFT') into our nominated bank account
(ii) Credit Card Payment ('Credit Card')
(iii) PayPal ('PayPal')
(b) All payments made in the course of your use of the Services are made using
eWay, PayPal or chosen accounting software. In using the Website, the Services
or when making any payment in relation to your use of the Services, you warrant
that you have read, understood and agree to be bound by the eWay, PayPal or
chosen accounting software terms and conditions which are available on their
website.
(c) You acknowledge and agree that where a request for the payment of the Services
Fee is returned or denied, for whatever reason, by your financial institution or is
unpaid by you for any other reason, then you are liable for any costs, including
banking fees and charges, associated with the Services Fee.
(d) You agree and acknowledge that The VA Executive can vary the Services Fee at
any time.


6. Refund Policy
The VA Executive will only provide you with a refund of the Services Fee in the event
they are unable to continue to provide the Services or if the manager of The VA
Executive makes a decision, at its absolute discretion, that it is reasonable to do so
under the circumstances (the 'Refund').


7. Copyright and Intellectual Property
(a) The Website, the Services and all of the related products of The VA Executive are
subject to copyright. The material on the Website is protected by copyright under
the laws of Australia and through international treaties. Unless otherwise indicated,
all rights (including copyright) in the Services and compilation of the Website
(including but not limited to text, graphics, logos, button icons, video images, audio
clips, Website, code, scripts, design elements and interactive features) or the
Services are owned or controlled for these purposes, and are reserved by The VA
Executive or its contributors.
(b) All trademarks, service marks and trade names are owned, registered and/or
licensed by The VA Executive, who grants to you a worldwide, non-exclusive,
royalty-free, revocable license whilst you are a Member to:
The VA Executive does not grant you any other rights whatsoever in relation to the
Website or the Services. All other rights are expressly reserved by The VA
Executive.
(i) use the Website pursuant to the Terms;
(ii) copy and store the Website and the material contained in the Website in
your device's cache memory; and
(iii) print pages from the Website for your own personal and non-commercial
use.
(c) The VA Executive retains all rights, title and interest in and to the Website and all
related Services. Nothing you do on or in relation to the Website will transfer any:
to you.
(i) business name, trading name, domain name, trade mark, industrial design,
patent, registered design or copyright, or
(ii) a right to use or exploit a business name, trading name, domain name,
trade mark or industrial design, or
(iii) a thing, system or process that is the subject of a patent, registered design
or copyright (or an adaptation or modification of such a thing, system or
process),
(d) You may not, without the prior written permission of The VA Executive and the
permission of any other relevant rights owners: broadcast, republish, up-load to a
third party, transmit, post, distribute, show or play in public, adapt or change in any
way the Services or third party Services for any purpose, unless otherwise
provided by these Terms. This prohibition does not extend to materials on the
Website, which are freely available for re-use or are in the public domain.


8. Privacy
(a) The VA Executive takes your privacy seriously and any information provided
through your use of the Website and/or Services are subject to The VA Executive's
Privacy Policy, which is available on the Website.


9. General Disclaimer
(a) Nothing in the Terms limits or excludes any guarantees, warranties,
representations or conditions implied or imposed by law, including the Australian
Consumer Law (or any liability under them) which by law may not be limited or
excluded.
(b) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which are
not expressly stated in the Terms are excluded; and
(ii) The VA Executive will not be liable for any special, indirect or consequential
loss or damage (unless such loss or damage is reasonably foreseeable
resulting from our failure to meet an applicable Consumer Guarantee), loss
of profit or opportunity, or damage to goodwill arising out of or in
connection with the Services or these Terms (including as a result of not
being able to use the Services or the late supply of the Services), whether
at common law, under contract, tort (including negligence), in equity,
pursuant to statute or otherwise.
(c) Use of the Website and the Services is at your own risk. Everything on the Website
and the Services is provided to you "as is" and "as available" without warranty or
condition of any kind. None of the affiliates, directors, officers, employees, agents,
contributors and licensors of The VA Executive make any express or implied
representation or warranty about the Services or any products or Services
(including the products or Services of The VA Executive) referred to on the
Website, includes (but is not restricted to) loss or damage you might suffer as a
result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure
to correct defects, delay in operation or transmission, computer virus or
other harmful component, loss of data, communication line failure, unlawful
third party conduct, or theft, destruction, alteration or unauthorised access
to records;
(ii) the accuracy, suitability or currency of any information on the Website, the
Services, or any of its Services related products (including third party
material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Services or any of
the products of The VA Executive; and
(iv) the Services or operation in respect to links which are provided for your
convenience.


10. Limitation of liability
(a) The VA Executive's total liability arising out of or in connection with the Services or
these Terms, however arising, including under contract, tort (including negligence),
in equity, under statute or otherwise, will not exceed the resupply of the Services
to you.
(b) You expressly understand and agree that The VA Executive, its affiliates,
employees, agents, contributors and licensors shall not be liable to you for any
direct, indirect, incidental, special consequential or exemplary damages which may
be incurred by you, however caused and under any theory of liability. This shall
include, but is not limited to, any loss of profit (whether incurred directly or
indirectly), any loss of goodwill or business reputation and any other intangible
loss.


11. Termination of Contract
(a) The Terms will continue to apply until terminated by either you or by The VA
Executive as set out below.
(b) If you want to terminate the Terms, you may do so by:
Your notice should be sent, in writing, to The VA Executive via the 'Contact Us' link
on our homepage.
(i) providing The VA Executive with 14 days' notice of your intention to
terminate; and
(ii) closing your accounts for all of the services which you use, where The VA
Executive has made this option available to you.
(c) The VA Executive may at any time, terminate the Terms with you if:
(i) you have breached any provision of the Terms or intend to breach any
provision;
(ii) The VA Executive is required to do so by law;
(iii) the provision of the Services to you by The VA Executive is, in the opinion
of The VA Executive, no longer commercially viable.
(d) Subject to local applicable laws, The VA Executive reserves the right to discontinue
or cancel your membership at any time and may suspend or deny, in its sole
discretion, your access to all or any portion of the Website or the Services without
notice if you breach any provision of the Terms or any applicable law or if your
conduct impacts The VA Executive's name or reputation or violates the rights of
those of another party.


12. Indemnity
(a) You agree to indemnify The VA Executive, its affiliates, employees, agents,
contributors, third party content providers and licensors from and against:
(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and
damage (including legal fees on a full indemnity basis) incurred, suffered or
arising out of or in connection with Your Content;
(ii) any direct or indirect consequences of you accessing, using or transacting
on the Website or attempts to do so; and/or
(iii) any breach of the Terms.


13. Dispute Resolution
(a) Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence
any Tribunal or Court proceedings in relation to the dispute, unless the following
clauses have been complied with (except where urgent interlocutory relief is
sought).
(b) Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms,
must give written notice to the other party detailing the nature of the dispute, the
desired outcome and the action required to settle the Dispute.
(c) Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms
('Parties') must:
(i) Within 30 days of the Notice endeavour in good faith to resolve the Dispute
expeditiously by negotiation or such other means upon which they may
mutually agree;
(ii) If for any reason whatsoever, 30 days after the date of the Notice, the
Dispute has not been resolved, the Parties must either agree upon
selection of a mediator or request that an appropriate mediator be
appointed by the President of the Australian Mediation Association or his or
her nominee;
(iii) The Parties are equally liable for the fees and reasonable expenses of a
mediator and the cost of the venue of the mediation and without limiting the
foregoing undertake to pay any amounts requested by the mediator as a
pre-condition to the mediation commencing. The Parties must each pay
their own costs associated with the mediation;
(iv) The mediation will be held in Melbourne, Australia.
(d) Confidential:
All communications concerning negotiations made by the Parties arising out of and
in connection with this dispute resolution clause are confidential and to the extent
possible, must be treated as "without prejudice" negotiations for the purpose of
applicable laws of evidence.
(e) Termination of Mediation:
If 3 months have elapsed after the start of a mediation of the Dispute and the
Dispute has not been resolved, either Party may ask the mediator to terminate the
mediation and the mediator must do so.


14. Venue and Jurisdiction
(a) The Services offered by The VA Executive is intended to be viewed by residents of
Australia. In the event of any dispute arising out of or in relation to the Website,
you agree that the exclusive venue for resolving any dispute shall be in the courts
of Victoria, Australia.


15. Governing Law
(a) The Terms are governed by the laws of Victoria, Australia. Any dispute,
controversy, proceeding or claim of whatever nature arising out of or in any way
relating to the Terms and the rights created hereby shall be governed, interpreted
and construed by, under and pursuant to the laws of Victoria, Australia, without
reference to conflict of law principles, notwithstanding mandatory rules. The
validity of this governing law clause is not contested. The Terms shall be binding to
the benefit of the parties hereto and their successors and assigns.


16. Independent Legal Advice
(a) Both parties confirm and declare that the provisions of the Terms are fair and
reasonable and both parties having taken the opportunity to obtain independent
legal advice and declare the Terms are not against public policy on the grounds of
inequality or bargaining power or general grounds of restraint of trade.


17. Severance
(a) If any part of these Terms is found to be void or unenforceable by a Court of
competent jurisdiction, that part shall be severed and the rest of the Terms shall
remain in force.

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